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Hardware specialist can tell any software based test can be reset. secondly the price can also tell if it's refurb or new , examine very closely the scraches on figer scanner I have one and it's prone to take scratch very quick .. lastly if nothing helps just enaure it's under warranty and enjoy it's use it's a great great phone ...
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Was it bought box packed?
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Yup.
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And why does he suspect its a refurbished phone?
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The first one was in fact refurbished or not new as it had non deleted sms inside, he returned it and got a replacement from the same vendor.
I see.... Well, I'd say take it to a trusty shopkeeper and ask him if he thinks the phone is refubished. They can usually spot if the phone is or isn't refurbished.
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Yes that happens shrwed shop keepers did out of greed .. buy from trusty sources only ..
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Install this, play around with different info tabs, great app tells a lot about phone. https://play.google.com/store/apps/details?id=com.anu.main.myandroid
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Trace the IMEI. Google IMEI tracer and try multiple links. Trace the IMEI and it'll show you details like which phone model it is (including carrier if any so you will be able to tell if the hardware or antennas or OS was changed to hide logos) and more importantly what date it was initially activated. That's way you can have a clearer idea if it's refurbished or not.
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